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Customer Rewards Program

Welcome to our customer rewards program. Reward points are mainly accumulated based on your order invoiced amount earning 1 Reward point for every dollar spent at Kratom Country! Complete certain actions at Kratom Country and rewards points will be directly added to your account. You can use those reward points towards the purchase of Kratom Country products.

A customer account is required for reward points tracking. Rewards will be issued to your account when your order ships. You need to wait at least 1 day before you can use the points you earned.

There are 3 rewards tiers. On the first tier (rewards member), Points are valued at 40 Points = 1$. To reach the second tier (Silver Rewards Member), you will need to have spent at least $1,000 total invoiced over the lifetime of your account with us. Silver tier increases your rewards benefits to 3.5% ( 100 points - $3.50). To reach the third tier (Gold Rewards Member), you will need to have spent at least $2,500 total invoiced over the lifetime of your account with us. Gold tier increases your rewards benefits to 5% ( 100 points - $5.00).

Rewards points expire 60 days from the point in which they are awarded. You need to wait 1 full day before using your rewards points on purchases. You can claim your points in the shopping cart or in the checkout screen (directly under the payment section).

Earn rewards points by completing any of the actions below:

Earn 1 Reward Point for every 1$ spent on any product.
Earn 120 reward points when you subscribe to our weekly marketing emails
Earn 400 reward points when you refer a friend who places their first order
Earn 600 reward points when place 4 orders or reach 500$ total invoiced.

We will be adding more ways to earn rewards points in the near future.

Reward Points Signup & Tracking

Every customer account is enrolled in the customer rewards program. You can track your reward points in your customer dashboard. If you have any questions, please feel free to contact our friendly customer service staff by phone, email, or website chat.